by99 is committed to providing a safe, fair, and responsible gaming environment for every player across Pakistan — from Karachi to Lahore, Islamabad to Faisalabad. Gambling on by99 is meant to be entertainment. When it stops feeling like fun, that's when our responsible gaming tools are here for you. We take that seriously.
by99 strictly prohibits gambling by anyone under 21 years of age. Age is verified at registration and may be checked at any time.
Important: Gambling is intended as entertainment and should never be seen as a way to make money or clear debts. by99's responsible gaming tools are available to all players at any time — no questions asked, no waiting period to access help. If gambling is causing financial, emotional, or family stress, please use the self-exclusion option or contact our support team immediately. Seeking help early makes a real difference.
by99 has built these tools directly into the platform so every player in Pakistan has full control over their gaming activity — at any time, with no friction.
Immediately and voluntarily block your own by99 account for a fixed period — 30 days, 90 days, 6 months, 1 year — or permanently. During self-exclusion, your account is locked and you cannot register a new one using the same details. This is the most powerful responsible gaming tool available on the platform.
Set a daily, weekly, or monthly deposit cap in Pakistani Rupees directly from your account settings. Once your limit is reached, by99 will decline any further deposits until the limit period resets. Lowering a limit takes effect immediately; increasing a limit has a mandatory 72-hour cooling-off period before it activates.
Set a maximum session duration for your by99 gaming sessions. When your time limit is reached, you will be automatically logged out. This is particularly useful for players who lose track of time during cricket matches, PSL betting sessions, or live casino games. You can set reminders at 30-minute intervals as well.
Need a short step back without committing to a full self-exclusion? Use the Take a Break feature to pause your by99 account for 24 hours, 48 hours, or 7 days. Your account is suspended immediately upon activation. This is a good first step if you feel your gambling habits are getting out of rhythm.
Alongside deposit limits, by99 allows players to set a maximum loss threshold per day, week, or month. When your net losses reach the set amount, by99 will prevent further bets or game plays for the remainder of that period. Your winnings are not affected — only your loss exposure is capped.
Access a full record of your betting activity, wins, losses, and transaction history at any time via your account dashboard. Reviewing your own data is a healthy habit — knowing exactly what you've spent and won helps you stay in control. Statements can be reviewed weekly or monthly as a self-check tool.
Problem gambling doesn't always look dramatic. It often starts small — betting a bit more than planned, chasing a loss here and there, keeping gaming activity secret from family. These patterns can build quietly over time. by99 encourages every player to check in honestly with themselves.
The warning signs below are commonly recognised indicators that gambling may be shifting from entertainment to a problem. If several of these feel familiar, please use by99's self-exclusion tools or reach out to our support team — there is no shame in asking for help.
Self-exclusion on by99 is designed to be simple and immediate. There is no waiting period and no approval process — once you activate it, your account is locked straight away. Here is the process:
Access your account through by99.one using your registered mobile number. This is the same login you use for deposits, withdrawals, and playing.
Go to your Account Settings and select the "Responsible Gaming" section. All protection tools — deposit limits, time limits, loss limits, and self-exclusion — are located here in one place.
Choose your exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent. Take your time with this decision — a longer exclusion provides stronger protection.
Confirm your selection. Your account is locked immediately. by99 will also suppress any marketing messages to your registered number for the duration of your exclusion.
If you need further assistance — such as setting up exclusion via live chat rather than account settings — our 24/7 support team is available at any time. No judgement, just practical help.
Honest answers to these questions can give you a clearer picture. If you answer "yes" to three or more, consider using by99's self-exclusion or Take a Break features.
This is a self-reflection tool, not a clinical assessment. If you have concerns about your gambling, please contact by99 support or use the self-exclusion feature in your account settings.
Daily / weekly / monthly PKR caps — set in your account dashboard, effective instantly.
Auto-logout after a preset duration. Optional reminder alerts at intervals you choose.
Permanent closure of your by99 account if you decide to stop playing for good.
Cap your maximum net loss per day, week, or month to protect your PKR bankroll.
by99 enforces a strict minimum age of 21 years for all account registrations and gambling activity on the platform. This is a non-negotiable requirement that applies to every player in Pakistan — regardless of whether they are signing up for cricket betting, slots, live casino games, the Wheel, or any other by99 product.
At registration, by99 collects your date of birth and uses it as the first check against the 21+ requirement. Where by99 has reasonable grounds to suspect that a player may be under 21 — based on account activity, shared payment methods, or third-party reports — by99 will request identity documentation before allowing the account to continue operating.
Any account found to belong to a player under 21 will be closed immediately and any winnings will be voided in accordance with by99's Terms and Conditions. Parents and guardians who suspect a minor is accessing by99 should contact our support team immediately via 24/7 live chat.
by99 is strictly for adults 21 years and older. Attempting to register as an underage player is a violation of by99's Terms and Conditions and may be reported to relevant authorities.
If you share a device with younger family members, we strongly recommend using device-level parental controls and password-protecting your by99 account with a unique PIN that minors cannot access.
by99 may request a copy of a valid CNIC or other identity document to verify age. This is a standard procedure and helps protect all players on the platform.
by99 models its responsible gaming framework on internationally recognised standards applied by licensed gaming operators around the world. Our approach draws from established best practices that prioritise player welfare alongside entertainment.
by99 aligns its responsible gaming practices with standards widely adopted by regulated gaming operators internationally, covering player verification, self-exclusion, deposit controls, and responsible advertising principles.
All casino games and betting markets on by99 use certified Random Number Generator (RNG) technology, independently verified for fairness. Responsible gaming starts with knowing the games you play are genuinely fair.
by99 does not direct gambling advertisements at individuals who are known to be under 21, have self-excluded, or have otherwise indicated vulnerability. Marketing communications include responsible gaming reminders as standard.
by99's 24/7 support team is trained to recognise and sensitively respond to responsible gaming concerns. If you reach out about problem gambling, you will be treated with respect and directed to appropriate tools and information — not sales messaging.
Cricket betting, slots, live casino, the Wheel — by99 has it all. But responsible gaming tools in your account mean you are always in control of how much you play and how much you spend. Log in, set your limits, and play your way. 21+ only.
Need help now? Speak to our support team at any time via 24/7 live chat or [email protected]