Everything Pakistani players need to know about by99 — from creating your account and depositing with JazzCash or EasyPaisa, to cricket betting on PSL matches, understanding bonus wagering requirements, and using our responsible gaming tools. Browse the categories below or jump straight to the topic you need.
Deposit and withdraw in PKR using the payment methods Pakistanis already use daily. Instant credits, minimal processing friction, no conversion fees on by99.
Bet on every PSL match and international cricket fixture with real-time odds, in-play markets, and PKR stakes starting from just Rs 200 on by99.
All games on by99 use independently verified RNG technology. Fair outcomes, transparent RTPs, and SSL-secured transactions keep your play protected.
Our support team is available around the clock via live chat, with peak hours running 9 AM to 2 AM PST. Real help, real fast — no automated runaround.
by99 works on any smartphone browser — Android or iOS. No app download needed. Slots, cricket betting, the Wheel, and Mine all run smoothly on mobile.
Deposit limits, loss limits, session timers, cooling-off periods, and full self-exclusion — all available in your account settings at any time on by99.
Registering on by99 is straightforward. Visit by99.one, click the registration button, and fill in your mobile number, date of birth, and preferred currency (PKR). You will receive a one-time verification code on your phone. Once verified, your account is active and you can make your first deposit via JazzCash, EasyPaisa, or bank transfer. You must be 21 years or older to register.
by99 follows standard KYC (Know Your Customer) procedures in line with international gaming regulatory requirements. You may be asked to submit a clear copy of your Pakistani CNIC (Computerised National Identity Card), a recent utility bill or bank statement for address verification, and in some cases a selfie holding your CNIC. KYC is typically triggered before your first withdrawal or when your account activity reaches certain thresholds.
On the by99 login page, click "Forgot Password" and enter your registered mobile number. You will receive an SMS with a reset code. Enter that code, set a new password, and log back in. If you no longer have access to your registered number, contact by99's 24/7 live chat support and a team member will guide you through account recovery with identity verification.
No. by99 strictly allows one account per person, per household, and per device. Duplicate accounts violate by99's Terms and Conditions and may result in permanent closure of all related accounts and forfeiture of any balances. If you previously had an account and cannot access it, contact support to recover it rather than creating a new one.
To permanently close your by99 account, contact the 24/7 support team via live chat or email at [email protected] and request account closure. Before closure, any remaining PKR balance will be refunded to your verified withdrawal method. Note that permanent closure is different from self-exclusion — if your reason for closing is problem gambling, the self-exclusion tool in account settings may be a more suitable option.
The minimum deposit on by99 is PKR 200 for JazzCash and EasyPaisa mobile wallet transfers. For bank transfers via HBL, UBL, or Meezan Bank, the minimum is PKR 500. There is no maximum deposit limit set by by99, though your bank or mobile wallet provider may impose their own daily transaction limits. All deposits are credited in PKR with no conversion fees.
Log in to your by99 account and navigate to the Deposit section. Select JazzCash from the payment options, enter the amount you wish to deposit in PKR, and confirm. You will receive a USSD prompt or push notification on your JazzCash-registered mobile number asking you to authorise the payment with your JazzCash PIN. Once approved, funds are credited to your by99 balance instantly in most cases.
by99 processes withdrawal requests within 1 to 4 hours for JazzCash and EasyPaisa. Bank transfers to HBL, UBL, or Meezan Bank typically take 1 to 3 business days depending on your bank's processing schedule. Withdrawals are only processed to verified payment methods that match your account name. Pending KYC verification may delay your first withdrawal until identity checks are complete.
by99 does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider (JazzCash or EasyPaisa) or bank (HBL, UBL, Meezan Bank) may apply their own transaction charges according to their standard fee schedules. by99 has no control over third-party banking fees. We recommend checking with your bank or wallet provider about any applicable charges before initiating a transfer.
The minimum withdrawal on by99 is PKR 500 for JazzCash and EasyPaisa, and PKR 1,000 for bank transfer via HBL, UBL, or Meezan Bank. Withdrawal requests below these thresholds will not be processed. There is no fee charged by by99 for withdrawals, and funds are sent directly to your registered and verified payment account. Bonus-related winnings may be subject to wagering requirements before they become withdrawable.
Yes, EasyPaisa is a fully supported withdrawal method on by99. Once your withdrawal request is approved, the PKR amount is sent directly to your EasyPaisa account registered under the same name as your by99 account. Withdrawals to EasyPaisa are typically processed within 1 to 4 hours. Make sure your EasyPaisa account is active and your CNIC details match your by99 profile to avoid delays.
by99 offers a wide range of slot games including classic 3-reel slots, modern 5-reel video slots, jackpot slots with progressive prize pools, and themed slots from leading game providers. Popular categories include fruit machines, adventure slots, and high-volatility slots with bonus rounds. All slot games on by99 use certified RNG (Random Number Generator) technology, ensuring every spin is genuinely random and independently verified for fairness.
by99 offers cricket betting on international matches, domestic tournaments, and the Pakistan Super League (PSL). You can place pre-match bets or live in-play bets on markets including match winner, top batsman, total runs, wickets, and more. Simply go to the Cricket section, select your match, choose your market, enter your PKR stake, and confirm your bet. Live betting odds update in real-time as the match progresses.
Yes, by99 covers PSL (Pakistan Super League) matches comprehensively during the tournament season. You can bet on all PSL fixtures including group stage, playoffs, and the final. Markets available include match winner, highest run scorer, most wickets, powerplay runs, and more. by99 also offers special PSL promotions during the season, so check the Promotions section regularly for bonus offers tied to PSL matches.
Yes, by99 is fully optimised for mobile play. The by99 website is responsive and works smoothly on all modern smartphones — Android and iOS alike — through your mobile browser. No app download is required. The full range of games, including slots, live casino, cricket betting, the Wheel, and Mine, is accessible on mobile. JazzCash and EasyPaisa deposits and withdrawals also work seamlessly on mobile.
RTP varies by individual slot game on by99, but most slots on the platform carry an RTP between 94% and 97%. RTP is a theoretical long-term return percentage and does not guarantee results on any individual session. Each game's RTP information is available in the game's paytable or information section. All by99 slot games use independently verified RNG systems, so outcomes are random and not manipulated.
by99's welcome bonus is credited to new players upon making their first qualifying deposit. The bonus amount is added to your by99 balance as a match percentage of your deposit, up to a specified PKR amount. To withdraw bonus-related winnings, you must meet the wagering requirements stated in the bonus terms — typically expressed as a multiple of the bonus amount. Full terms are available in the Promotions section of by99.
Wagering requirements (also called playthrough requirements) specify how many times you need to wager the bonus amount before any winnings derived from it become withdrawable. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place a total of PKR 20,000 in bets before the winnings are released. by99 shows the exact wagering multiple for each promotion in its bonus terms and conditions.
Yes, by99 rewards regular players through its loyalty programme. As you play, you accumulate loyalty points that can be exchanged for PKR credits, free spins, or bonus funds. Higher activity levels unlock elevated VIP tiers, which come with perks such as faster withdrawal processing, dedicated account managers, higher deposit limits, and exclusive PSL and cricket betting promotions. Check the Promotions page on by99 for current loyalty programme details.
Yes, all bonuses on by99 carry an expiry window, which is stated in each promotion's individual terms. Typically, welcome bonuses and reload bonuses must be used within 7 to 30 days of being credited. Free spins generally expire within 24 to 72 hours of being awarded. If a bonus expires before wagering requirements are met, the bonus and any associated winnings are removed from your account. Always check the expiry date when claiming a by99 bonus.
It depends on the specific promotion. Some by99 bonuses are valid across all products including cricket betting, slots, the Wheel, and Mine, while others may be restricted to specific game categories. The eligible games or betting markets for each bonus are clearly listed in the promotion's terms and conditions. PSL-specific promotions during the cricket season are typically valid on cricket betting markets only.
by99 operates under international gaming regulatory standards, with all games independently verified for fairness. Player funds are held securely and separately from operational funds. All transactions use SSL encryption to protect your financial and personal data. by99 is committed to responsible gaming and enforces a strict 21+ age policy across all products. Players are encouraged to review by99's Terms and Conditions and Responsible Gaming page for full details.
The minimum age to register and play on by99 is 21 years. This applies to all products on the platform — slots, cricket betting, live casino, the Wheel, Mine, and all other games. by99 verifies age at registration and may request CNIC documentation at any time. Any account found to belong to a player under 21 will be closed immediately and any winnings forfeited in accordance with by99's Terms and Conditions.
You can activate self-exclusion directly from your by99 account settings under the Responsible Gaming section. Choose a period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Your account is locked immediately upon activation. by99 will also stop sending you marketing messages for the duration. If you need help activating self-exclusion, contact the 24/7 support team via live chat — no questions asked, no waiting period.
by99 provides a comprehensive set of responsible gaming tools: deposit limits (daily, weekly, monthly in PKR), loss limits, session time limits with automatic logout, a Take a Break cooling-off feature (24 hours to 7 days), full self-exclusion (up to permanent), and complete gaming history and account statements. All tools are available in your account settings at any time. Visit by99's Responsible Gaming page for detailed guidance on using each tool.
by99 offers 24/7 customer support via live chat available directly on the by99.one website. For non-urgent queries, you can also reach the support team by email at [email protected]. Peak support response times are between 9:00 AM and 2:00 AM Pakistan Standard Time (PST), though live chat remains available around the clock. Support covers account issues, deposits, withdrawals, game queries, bonuses, and responsible gaming assistance.
Our support team is available around the clock via live chat on by99.one. Whether it's a deposit issue, a question about your cricket bet, or help with a responsible gaming tool — real help is just one click away. 21+ only.
Email support available at [email protected] — peak hours 9:00 AM to 2:00 AM PST